“…and at the core of it, that’s to establish trust between themselves and the applicant. And we build from there. For example, we’ve made ourselves the nexus of technology and human interpretation. We’re accessible and 24/7 and easy to use. We don’t outsource verifications or data to overseas call centers….
“We listen and solve problems. We work closely with our Clients to ensure they don’t pay for searches they don’t need. We know we’re in the “accuracy business,” so we follow protocols like matching all screening records with a combination of four data points—and, consequently, we have a very low dispute rate. We take a consultative approach to communicating how industry changes affect our clients….
“All this, and more. Because we dig deeper, because we make sure our service feel human, and because we establish ‘TRU Partnerships,’ if you will, we’re able to help bring our Clients closer to building that trust with the people they hire. And that leads to stronger teams and more productive, happier workplaces.”
—Nick Auletta, President, TruView