Screening – TruView Background Screening and Investigations

Background Screening

Trust. Because it’s not a background check. It’s an integrity check.

What sets us apart?

“It starts with understanding what our Clients really need…

“…and at the core of it, that’s to establish trust between themselves and the applicant. And we build from there. For example, we’ve made ourselves the nexus of technology and human interpretation. We’re accessible and 24/7 and easy to use. We don’t outsource verifications or data to overseas call centers….

“We listen and solve problems. We work closely with our Clients to ensure they don’t pay for searches they don’t need. We know we’re in the “accuracy business,” so we follow protocols like matching all screening records with a combination of four data points—and, consequently, we have a very low dispute rate. We take a consultative approach to communicating how industry changes affect our clients….

“All this, and more. Because we dig deeper, because we make sure our service feel human, and because we establish ‘TRU Partnerships,’ if you will, we’re able to help bring our Clients closer to building that trust with the people they hire. And that leads to stronger teams and more productive, happier workplaces.”

—Nick Auletta, President, TruView

Pre-employment Screening Tenant Screening Compliance Screening POST and Clearance Background Investigations International Screens

Pre-Employment Screening

Every report we send to our Clients is analyzed by our expert team.

TruView assigns a dedicated team to each Client. When you call us, you’ll know who answers: a dedicated professional who is hands-on with your account. So we can meet requests and make improvements more efficiently.

Fast, compliant, and efficient, our team works hand-in-hand with our Clients daily to clarify screening results and provide guidance in updating screening practices. TruView’s team leaders perform monthly audits to ensure that our team meets our standard of 100% accuracy and 100% legal compliance.

We are vigilant in tracking important developments in the background screening industry and what they mean to our Clients. And we share this important information with you to help you make informed decisions, stay compliant, and protect your business.

TruView Confidence

By blending human interpretation with our powerful technology platform, TruView customizes pre-employment and employment screening packages for every Client need. With search methodologies ranging from Social Security Number traces to specific regulatory database searches and everything in between, our screening results give you the ability to make confident hiring decisions. TruView’s many value-added features include:

Online Portal with 24/7 Secure Web Access
Real-Time Notifications through Email
Applicant Order Entry and Batch Upload Available
Encrypted Data Transmission for Ordering and Report Retrieval
Customized Order Forms Tailored to Client Criteria
Seamless Integration with Client Applicant Tracking Systems
Authorize or Restrict Access Exactly How You Want It

Nationwide, Accurate, Legal Tenant Screens

TruView’s tenant screens bring peace of mind for property owners and managers who need to be certain that their prospective tenants are ethical and financially viable. We perform tenant screening for landlords, co-op boards, homeowners associations, managers of residential housing properties, and property managers of Class A commercial real estate in urban and suburban centers.

TruView tenant screening is fair and accurate, and it casts a nationwide net. We are compliant with the Fair Credit Reporting Act, the Credit Transactions Act, the Dodd Frank Act, and the Civil Rights Act of 1968.

Protecting Commercial & Residential Properties

TruView creates customized tenant screening programs to meet the needs of every Clients, including such screening elements as:

Social Security Number Trace and Address History
Reference and Employment Verification
Credit Report
Civil Judgments and Evictions
Bankruptcy Filings and Tax Liens
Criminal History and Sex Offender Registry Searches
Utility and Returned Check Collections

Customized, Industry-Specific Compliance Screening

TruView’s “Peace of Mind” solutions include customized programs to help you negotiate the regulatory compliance minefield. We apply our technology and analytical expertise to wide-ranging industries — such as the heavily regulated aviation, healthcare, and power utility sectors — so your staff, employees, and vendors are fully screened, on schedule.

TruView performs drug screening for safety-sensitive positions. Our national network of SAMSHA-certified labs use the latest technologies, and all results are reviewed by accredited, certified Medical Review Officers.

We Help Our Clients Negotiate the “Regulatory Minefield”

Our compliance screening expertise extends to virtually any application, such as:

Federal and State Regulatory Compliance Screens
Alcohol & Drug Screening, including DOT-Compliant Screens
Medical Sanctions Monitoring
Pilot Records Improvement Act Screens
National Driver Registry Checks
NERC Compliance Screens

Comprehensive Background & Clearance Investigations…

TruView sets the standard for pre-employment background investigations for local and state public agencies–we understand that they are a critical component in the citizens’ trusting in their government institutions. Our experienced investigators ensure that only individuals of high ethical standing and professional qualifications are selected to join the ranks of public safety agencies and government bureaus. The TruView team includes certified investigators with distinguished service records in law enforcement and the military, with the expertise to perform complex background investigations. We have performed thousands of comprehensive background investigations for federal, state, and local government agencies requiring an elevated level of security.

…for State/Local Governments & Public Safety Agencies

From criminal records inquiries and detailed candidate interviews to firearms permits and drug testing… residential canvassing and activity checks to spousal interviews… deep-dive verification of work history to community involvement and social media activity… we obtain all legally obtainable information to provide you the clearest picture of the right candidates to serve the citizens of your community.

Candidates for Sworn and Unsworn Positions
Police Officers, Firefighters, and Dispatchers
Government Personnel
Protective Services
California Peace Officer Standards and Training (POST) Investigations

Worldwide Screening Capabilities

TruView performs background screens in over 125 countries. We are current in international laws and political developments that impact these searches, and we keep a country-by-country index that details record availability, privacy laws, access requirements, estimated turnaround times, and costs.

International screens are performed through a combination of staff experts and our network of trusted third-party consultants. Consultants are vetted for industry memberships/reputation, accuracy, language skills, and record on turnaround.

Each international screen is handled on a case-by-case basis and discussed with the Client before work is begun. International search results are returned with the official name of court/agency searched and local contact information for secondary verification. In-depth investigations, such as discreet source inquiries, are available.

Country-by-Country Index

TruView performs a full range of international pre-employment, vendor, and due diligence background screening services, including:

Verification of Personal Information
Corporate Filings
Civil Records and Civil Litigation
Property Ownership
Criminal Records
Bankruptcy Records
Regulatory/Professional Licensing Verification
Employment and Education Verification
Government Watch Lists
Discreet Source Inquiries

What does it mean to be TruApproved?

The “TRU Seal of Approval” is our answer to the two chief complaints from customers in the background screening and investigative industry; background screening reports devoid of human analysis and case reports littered with “investigator-speak.” All of our reports are TruApproved before delivery, which means one of our TruView experts has reviewed, analyzed, and approved the work to meet the objectives of our discerning Clients.

Experience the Tru Difference